Archive for the ‘General’ Category
Over dinner during a bike trip this summer, our tour guide mentioned that his "real" job was helping his mother run the family business, a small publishing company aimed at parents who home-schooled their children. As we talked some more, the young man mentioned that while the company sold books ... (more...)
Posted by: jennifer on September 15, 2008 in Ecommerce, General, Marketing | No Comments »
In July, my editor at Ecommerce-Guide.com asked me to look into a two-year-old company called iShopUSA, which claimed to take the hassle out of international e-commerce — that is, selling stuff to customers outside the United States — for companies of all sizes doing business online.
With more people ... (more...)
Posted by: jennifer on August 21, 2008 in Advice, Ecommerce, General, Marketing, Web Design | No Comments »
I recently reconnected with a high school classmate who, it turned out, also runs a small marketing/communications business. Business had been good, she said, but recently she found something new that really excited her (she was even writing a book about it in her spare time!) and was now rethinking ... (more...)
Posted by: jennifer on July 17, 2008 in Advice, General | No Comments »
People ask me all the time what it's like to work from home and if I have any tips for setting up a home office.
As for the first part, like everything, working from home has its advantages and its disadvantages. The advantages: I am (for the most part) in charge of my own schedule, ... (more...)
Posted by: jennifer on June 2, 2008 in Advice, General | No Comments »
I have written about the importance of customer service, particularly for small online businesses (notably e-tailers), a few times, but today I wanted to share with you two recent personal experiences and companies that deserve to be highlighted -- and applauded. The first involves Zappos.com, an online shoe seller; ... (more...)
Posted by: jennifer on May 19, 2008 in General | No Comments »
Just about any e-tailer or e-commerce business owner you ask will tell you that the customer is number one. But as surveys of online shoppers have shown (heck, just recall the last time you shopped online or ask the person in the next cube or your friends and neighbors), that's ... (more...)
Posted by: jennifer on February 26, 2008 in General | No Comments »
I am not so sure I believe it's better to give than receive, except in the case of charity. Let's face it, who doesn't like a little something around the holidays, especially from a colleague, a customer, or a business partner you've gone out of your way to help the ... (more...)
Posted by: jennifer on November 15, 2006 in General | No Comments »
and welcome to KNOWschiff, my new blog. As many of you know, I have been writing about and working with small and medium-sized businesses for years, uncovering great products, tools, and services. (You can read some of my work by visiting my Clips page.) Now I want to share ... (more...)
Posted by: jennifer on September 26, 2006 in General | No Comments »
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