Comments for Schiff and Schiff Communications

Comment on Highly effective, inexpensive ways to market your small business — plus resources by Stroud

Stroud — Wed, 17 Feb 2010 01:26:47 +0000

I debated buying a online establishment. How should I obtain an investment ???

Comment on How to give great interview (to a reporter) by Jennifer S.

Jennifer S. — Fri, 12 Feb 2010 15:29:44 +0000

It depends on what the question is, Little Miss Cupcake. If you don’t want to reveal a trade secret (for example a cupcake or frosting recipe), smile and say it’s a trade secret, or maybe list just a couple of ingredients and say you can’t reveal any more. If you don’t know the answer to a question, ask the reporter if you can follow up later, via email. If it’s something having to do with financial information, simply but politely say you don’t give out that information. If that didn’t answer your question, send me an email and I will try to answer it privately.

Comment on How to give great interview (to a reporter) by Little Miss Cupcake

Little Miss Cupcake — Fri, 12 Feb 2010 15:15:19 +0000

This is a great article and very timely for me. I have someone coming to interview me next week. Question for you - how do you recommend responding to a question that you don’t want to talk about (at least officially on the record)?

Comment on Giving back to clients: Some holiday gift ideas by Lavern Prey

Lavern Prey — Fri, 05 Feb 2010 16:06:04 +0000

Very informative post. I’ve found your site via Google and I’m really happy about the information you provide in your posts. Btw your sites layout is really messed up on the Kmelon browser. Would be great if you could fix that. Anyhow keep up the good work!

Comment on Best email marketing software/services for small businesses by Andrew A. Sailer

Andrew A. Sailer — Thu, 14 Jan 2010 01:07:58 +0000

I have been reading these posts for some time now and love your site. Thanks for always delivering on the info. I want to mention a service which I have begun using to

Comment on Do you have a business or a job? Plus: How to handle disgruntled customers by Haven in Paris

Haven in Paris — Tue, 15 Dec 2009 22:22:03 +0000

We at Haven in Paris wanted to follow up with on this piece.

First, we appreciate the objective representation of the events as they happened. We did our best in what was a difficult situation for all and are grateful that the clients recognized this fact. Since their stay, we have in fact been in discussions with the property owner to replace the greeter & apartment management team with more reliable individuals, as we can neither afford nor will we accept another such situation.

Second, in terms of the work that was going on in the building, we felt we had been clear in our early correspondence about the possibility of renovations & the potential resulting inconvenience. Evidently we must not have been as explicit as we thought and we apologize for that. We will be sure in future to be even more clear when it comes to matters of work that could potentially be disruptive to clients. We were in no way trying to sugarcoat any facts.

It is our goal at Haven in Paris to provide the highest level of customer service and we are fortunate that, more often than not, everything goes smoothly and our guests do not have unpleasant experiences during their stay. It is upsetting to us when something goes wrong, and we will always do our best to rectify any problems that arise, no matter how big or small. We have a wonderful clientele and we would like each of our guests to have the best stay possible.

Comment on Is your website having a mid-life crisis? by jeffrey

jeffrey — Mon, 14 Dec 2009 17:43:11 +0000

Wow this was probably one of the most effective articles I have view on the subject so far. I don’t have any idea where you learn all of your info but keep it coming! I am gunna send some people your way to check this out. Awesome, totally awesome. I’m just getting into writing articles myself, nothing close to your writing skills (lol) but I would love for you to have a look at my articles sometime! right here

Comment on Putting the “social” back in social media by Mitchell Harper

Mitchell Harper — Thu, 05 Nov 2009 01:51:53 +0000

Great post Jen. We seem to get the most traction and “face time” from our YouTube channel, which is just me in a meeting room with a whiteboard. We’ve had 250,000 views in around 8 weeks, and we take away the “one sidedness” of the YouTube videos through Twitter.

(For reference here are the links - Jen feel free to remove if you think they don’t add to the post)

YouTube: http://www.youtube.com/bigcommercedotcom
Twitter: http://www.twitter.com/bigcommerce

Comment on Putting the “social” back in social media by Kjerstin Klein

Kjerstin Klein — Wed, 04 Nov 2009 18:11:46 +0000

I couldn’t agree more! Good points well said We have spent nearly a generation retreating into digital anonymity and now it is time for the cyberverse to start reconnecting - the internet is a tool for us to use so that time, language and distance are no longer obstacles to overcome in order to connect with others of similar mind/interest.

Comment on Highly effective, inexpensive ways to market your small business — plus resources by Jason Baer

Jason Baer — Wed, 02 Sep 2009 16:27:32 +0000

Great article. Excellent resources on here. I’ll bookmark this and send to clients, too. I’m delighted to make the list.

Thanks!